Terms and Conditionspatchandsew

The “Patch and Sew” website has 3 primary functions:
1. Provide a blog area where the founders of the site can share their thoughts and ideas with its visitors and they can in turn comment and voice their own opinions.
2. An area to advertise courses arranged by “Patch and Sew” founders and other groups and allow visitors to show interest in and book onto these courses.
3. Provide an online shop where visitors can purchase a range of sewing related goods.

We make every effort to ensure the site is easy to use, accurate and not misleading, but mistakes can happen. If you wish to comment on any part of the site then please contact by one of the routes below:

Email: contactus@patchandsew.co.uk

Write to us at: Patch and Sew, 97 Cromwell Crescent, Market Harborough, Leicestershire LE16 9JW

Telephone on: 07746 532421

Or use one of the many comment forms on this site.


Privacy Policy
We do not as a rule share information provided by visitors with 3rd parties unless it is necessary as part of a goods delivery process or necessary in order to deliver the training courses. In both these instances only the minimum of data is shared and these 3rd parties are asked to restrict its use for this purpose. However, comments made on the blog or other comment areas may be published on the site and shared with other visitors.

Therefore we ask that visitors are careful to ensure they do not type anything in these areas that they do not want other visitors to see, instead for confidential communication use the contactus@patchandsew.co.uk email address. Full Privacy Policy can be found here


Terms of Sale
Our ability to satisfy visitors’ orders is dependent on the availability of the product in our or our suppliers stock. As a consequence we recommend when working on a project requiring our goods you order the full quantity required to avoid any subsequent shortages of the product preventing completion of the task. We will only partially delivers orders where we have determined the full requirement can be met within a reasonable time frame. Where this is not the case the customer will be offered the option of a refund, in either in part or full.

While we do our best to ensure the pictures used on the site reflect the products we cannot guarantee that your monitor will display the colours accurately. Where colour is critical we recommend you contact us directly and we will work with you to overcome the issue.

Descriptions of products provided on the site are a mixture of supplier provided and our own created descriptions. These together with the photographs are intended to ensure the purchaser is as aware as possible of the item they are purchasing. Where these are shown to be misleading and the product is returned in fit condition for resale the customer will be refunded the purchase price.

We currently only deliver within England, Wales, Scotland, Northern Ireland, Isle of Man, Channel Islands, and the Republic of Ireland. No orders for regions outside these areas will be accepted.


Delivery Times
Orders, depending on stock availability are normally dispatched within 3 to 5 working days and may take a further 5 to 10 days to deliver dependent on location.
Prices
All prices are subject to alteration without notice, orders place prior to any price change will be honored.


Returns Policy
As a policy the company will refund the purchase price for any product returned in resalable state within 14 days of delivery, with the exception of materials cut to the customer’s requirements such as fabrics. Any goods found to be faulty or not fit for purpose should be returned and a full refund will be given on inspection of the goods.


Payment Methods
Currently the site only supports payment via PayPal. For information on how this works and their terms and conditions please visit their site at www.paypal.com .


Postage Charges
Postal charges for goods up to £20 are charged at £2.99 and over £20 is delivered free.


Courses and Workshops:

Booking one of courses or workshops on the Patch and Sew websites signifies that you understand and agree to abide by the terms and conditions stated in this section.

Payment is required in advance for all courses and workshops. We do not normally refund the course fee where the student cancels, unless we have a waiting list and are able to offer the course to another student. If the course its self is cancelled and cannot be rearranged at a later date then we will refund the course fees. If the rearranged date is unsuitable for some students then we will also refund the course fees. We reserve the right to make small changes to the content of workshops at our discretion.

It is very unlikely that we would cancel a course/workshop but we require a minimum number of students to allow them to run and so if we do not have the numbers required and we have to cancel we will let you know as soon as we can and will offer a full refund or a transfer to another course or workshop. If we do have to cancel a class/workshop we will not accept liability for any other costs incurred by the student other than the workshop/course fee.

Some workshops will require you to bring your own sewing machine, under these circumstances it is your responsibility to ensure the machine is electrically safe and you operate it in a safe manner. All electrical equipment must be PAT tested before use in the classroom. (this will usually be covered by your annual machine service).

We do take all reasonable precautions to ensure the Health & Safety of our students. It is important that students are aware of others and their own safety. Any Health & Safety advice given by the management or workshop/course tutors must be adhered to.

Patch and sew cannot be held responsible for any loss, damage or injury to you or your personnel processions.